How do your clients feel about the service they received? Did they like the new shampoo you're using? Would they recommend your salon to a friend?

These are some of the questions that you will have instant responses to each day.

The Informant is a low cost, highly effective tool for managing your business. It offers real-time data that every business can use. Up-to-the-minute information that determines what you are doing right and what needs improvement. The Informant stores data that can later be downloaded to a PC, Internet Site or corporate headquarters from a base unit.

Unlike secret shoppers that only give a snap shot in time, the Informant actually monitors your operation continuously. You can use the data you receive and enhance your operation the next day. Instead of calling 800 numbers within 5 days, the client completes the survey while they are at the salon. The real-time data of the Informant allows managers to be proactive instead of reactive.

The complete system is PC-based and allows you to configure your own questions and reports or use the pre-canned items already in the trays. The charger bases are connected to your PC via the serial port. The stackable, space-saving design allows many trays to fit into small areas. You can collect your own data or subscribe to Fast-Facts and review your results via the Internet.

With it's built-in Promotional Feature, the Informant can be programmed to randomly select winners for taking the survey thus increasing your feedback. The Informant can be programmed to page a manager when an unsatisfactory response is entered. The Informant also doubles as a calculator for clients figuring tips. The trays are easy to use and have simple instructions on the back.

Product Features

• 26-Button "Understandable" Keypad
• 20 character by 4 line scrolling display
• Windows Interface, PC based
• Rechargeable Nickel Metal Hydride Batteries
• Lasts up to 48 hours on a single charge
• Space-saving stack charging method
• 100% programmable from the base station
• Built-in Calculator
• Built-in Transmitter for using with LRS pagers
• Built-in Speaker
• Indicator lights
• Web-based or stand-alone downloads
• "Reset-on-the-Fly" Feature
• Promotional Feature w/ programmable odds
• Holds up to 300+ surveys
• Very simple reporting structure

Overall size: 8" x 6"

Benefits:
Instant feedback from your customers Promotional / game feature keeps the "regulars" interested in answering also Built-in transmitter pages managers for any negative responses (if enabled) Calculator feature benefits the customer for tips, split tabs, etc. Scrolling display means no limit to size of question

Part Numbers:
99-1000 STS1000 Survey Tray (467.75MHZ version)